Outbound Calls Marked as Spam

Understanding Spam Call Marking

In response to the increasing number of unwanted calls, several services have emerged to compile lists of known or suspected spam callers. However, each service utilizes its own criteria for determining which numbers to include on their list. Some of the common factors they consider include 

  • Frequency and duration of calls associated with a particular number
  • Area codes of the calls received.

If your number meets the criteria established by a particular service, the receiving carrier may choose to add it to their spam database for an unknown period. This will result in calls from your number being marked as "Spam" when received by subscribers of that carrier. Unfortunately, there is no centralized database or service that can reliably predict whether your number will be marked as spam.

It's worth noting that some companies offer services to monitor the reputation of your caller ID for a monthly fee. However, we do not have any affiliation with these companies and cannot make any recommendations regarding their use.

What to Do if Your Number Is Marked as Spam

It's important to keep in mind that the way spam calls are identified can vary between different phone carriers and is affected by the receiving carrier. Just because your number is flagged as spam by one carrier, it doesn't necessarily mean that all carriers will do the same. If you find that your number has been marked as a suspected spam caller, it's important to identify the specific carrier involved and reach out to them to request removal. Many carriers provide online forms for this purpose, and we've included some examples below for your convenience.

Most Common Sites to Report Errors

Free Call Registry - https://www.freecallerregistry.com/fcr/

AT&T - https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667

Calling parties can also provide feedback at Submit a request – Hiya (zendesk.com)

T-mobile - https://callreporting.t-mobile.com/

Verizon - https://www.voicespamfeedback.com/vsf/

Additional Sites to Report Errors

CenturyLink: Contact via website: nomorobo.com/contact and choose “Report a Number.”

First Orion:

NoMoRobo: https://nomorobo.com/contact|

Contact via website and choose “Report a Number.” Nomorobo has a white list feature to which subscribers can add numbers in order to prevent erroneous blocking. 

Sprint: https://reportarobocall.com/trf/

Verizon: voicespamfeedback.com/vsf/

Third-Party Services

Several third-party services specialize in monitoring Caller ID reputation. We do not use or have any partnerships with any of these companies, but we encourage you to explore whether they may be useful for your needs. One example of a free service is listed below.

CallTransparency - https://www.calltransparency.com/