Rubinoff Law - Jonas Rubinoff, Owner
Overview
Rubinoff Law is a medium-sized law firm based in Ontario. The firm specializes in litigation, corporate law, and intellectual property. Due to the COVID-19 pandemic, the firm had to shift to remote work, which created challenges in communication and collaboration among employees. The firm needed a communication solution that could allow its employees to work remotely without any interruption in their workflow. They decided to adopt Voice over Internet Protocol (VoIP) technology as a solution from SE Telecom.
Challenges
Before adopting VoIP technology, the law firm faced several communication challenges, including:
- Lack of collaboration among employees due to remote work
- Poor call quality and reliability with traditional landlines
- High cost of traditional landline phone systems
- Difficulty in managing multiple phone numbers and extensions for different employees
Solution
Rubinoff Law decided to implement a VoIP phone system to address these challenges. The firm chose a cloud-based VoIP solution from SE Telecom that provided a wide range of features, including:
- Call forwarding
- Conference calling
- Auto-attendant
- Voicemail transcription
- Call recording
- Mobile apps for remote working
The VoIP phone system was easy to set up, and the cloud-based nature of the solution meant that there was no need for physical hardware or infrastructure. The firm was able to reduce its communication costs significantly as it did not require any additional equipment or setup.
Results
After implementing the VoIP phone system, Rubinoff Law experienced several benefits, including:
- Improved communication among employees, both in-house and remote
- Enhanced call quality and reliability
- Reduced communication costs
- Simplified phone management with a single phone number for the entire firm
- Easy access to voicemail, call recordings, and other call-related information
- Seamless integration with the firm's existing software and applications.
Conclusion
By implementing a cloud-based VoIP phone system, Rubinoff Law was able to overcome its communication challenges and improve its workflow. The firm now enjoys better communication and collaboration among its employees, reduced costs, and simplified phone management. VoIP technology has proved to be an ideal solution for the firm's communication needs, and it has enabled the firm to continue its operations smoothly, even with remote work.
At SE Telecom, we understand the importance of efficient communication in business, and we offer voice solutions tailored to your specific needs. With our expertise, we can help you optimize your network for VoIP and ensure premium call quality, so you can focus on what matters - growing your business.
