A personalized guest experience is paramount to creating loyal customers.
Keep your patrons engaged and coming back for more.
Struggling to maintain max occupancy? Deliver phenomenal service unique to every client and turn one visit into a lifetime – converting valued guests into brand ambassadors.
Hotels and restaurants trust their business communications platform to keep their patrons engaged and coming back for more by uniquely enhancing every experience.
Don’t sacrifice your credibility. Maintain a professional image by investing in a multichannel solution to stay ahead of your client’s needs by knowing them better – regardless of time, location or media channel.
How We Help Your Hospitality Services
Lower TCO, Higher ROI
While your new communications platform helps you increase revenue and client satisfaction, it’s also saving you money through reduced maintenance costs, lower support and travel costs, voice trunking and least cost routing. Cloud solutions boast the added benefit of built-in disaster recovery – erasing the need for redundant appliance deployments.
Collaborative Customer Journeys
Own your customer experience across any device or channel. Manage preferences and needs with omnichannel awareness of historical touch points like reservations, concierge requests, activity bookings, mobile apps, self-service channels, phone, email conversations and more.
Reach Your Customers
Attract more customers by communicating on their terms! One number access simplifies customers reaching you by phone, text and fax. Multichannel media allows your business to connect to customers via social media, video, live chat, phone, email, instant messaging and more so you can keep important conversations moving forward.
Operate at the speed of business with smart, real-time solutions. By combining the most cost-effective and complete UC solutions available today with leading tech trends, case studies have proven to increase staff productivity and efficiencies – keeping your company front and centre.
Empower your team to provide faster response times and consistent service. With secure, reliable mobility solutions your clients, staff and executives connect across networks, locations and devices with ease. Conveniently access business contacts, emails, start video meetings, receive faxes, join conference calls, share files, check voicemail, send texts and more. Your business call-routing rules apply so you maintain a professional image while you enjoy true mobile freedom. Bring Your Own Device (BYOD) ready helps effectively manage cost by allowing staff to use their own mobile devices – so you can stay focused on the big picture.
Smart Hospitality App Integration
Digital transformation has changed the competitive landscape and consumer expectations. Ask about integrating leading business applications like CRM and cloud storage, or tell us about your custom application needs. Does your system understand how your customers do business?