SE Telecom has been a trusted partner for The Edge Benefits Inc., an insurance company, for over 17 years. With 150 users, The Edge Benefits needed a reliable and efficient communication system to manage their operations seamlessly.
The Edge Benefits Inc. is a leading provider of flexible, affordable benefits for Canadian small businesses and individuals. With a strong commitment to customer service and innovation, The Edge Benefits has been protecting Canadians for over 35 years. Learn more about them here.
Before partnering with SE Telecom, The Edge Benefits faced several communication challenges:
- Outdated Systems: Their existing phone system was inefficient and couldn’t support their growing needs.
- Complex Management: Managing multiple phone lines and users was cumbersome and time-consuming.
- Inconsistent Support: They lacked consistent and knowledgeable support for their communication infrastructure.
SE Telecom provided a comprehensive VOIP solution to address these challenges:
- Seamless Integration: SE Telecom rolled out a new VOIP system, ensuring a smooth transition with no disruption to daily operations.
- User-Friendly Portal: The intuitive web portal made managing phone lines and user setups simple and efficient.
- Continuous Support: SE Telecom’s team offered ongoing support, solving issues promptly and ensuring consistent, high-quality service.
- Improved Communication: The Edge Benefits now enjoys a reliable, efficient VOIP system that supports their operations.
- Simplified Management: The easy-to-use web portal has streamlined the process of managing users and phone lines.
- Enhanced Support: SE Telecom’s proactive and knowledgeable support team has resolved numerous issues, providing peace of mind.
Great service and support! We’ve been working with SE Telecom for years now. They are a fantastic partner for us and are continually evolving their portfolio of telecom solutions. If you’re having trouble with your current provider, don’t hesitate to switch to them and get relief! – Jarrod, The Edge Benefits Inc.
Conclusion:
SE Telecom’s tailored VOIP solutions and exceptional support have significantly enhanced communication for The Edge Benefits Inc. This partnership demonstrates the value of having a reliable telecom partner for businesses seeking to improve their communication infrastructure. For more information on SE Telecom, visit their website.