If you’re evaluating Canadian VoIP providers due to Avaya’s upcoming policy change, you’re not alone. A major shift is coming — and it could affect your phone system, your support, and your budget.
Starting June 30, 2025, Avaya will implement a 200-user minimum for its cloud communication platform. If your business falls below that threshold, you may:
- Lose access to technical support
- Face sharp price increases
- Be forced into a rushed migration
Need a plan before the deadline? → Book a quick consultation
Why SMBs Are Seeking Avaya Alternatives
For smaller organizations — especially hybrid or multi-site teams — this policy change presents a tough choice:
- Stay on Avaya and risk losing support
- Overpay for an oversized enterprise plan
- Rush into a migration that disrupts operations
That’s why many Canadian businesses are exploring Avaya alternatives — solutions that offer more flexibility, lower cost, and local support.
What to Look for in Top VoIP and UCaaS Providers
Not all VoIP or UCaaS platforms are built for small and mid-sized teams. The top UCaaS providers tend to offer:
- No seat minimums — scale freely
- Flat monthly pricing — no hidden fees
- Canadian-based support — real people, real-time help
- Hybrid-ready features — like voicemail-to-email and mobile apps
- Flexible terms — no long contracts
These are essential if you’re migrating from a legacy system like Avaya.
→ Want to see how top UCaaS providers compare? Request our side-by-side comparison guide
How to Compare Canadian VoIP Providers
Very few VoIP providers in Canada are truly Canadian. If local hosting, data sovereignty, and in-country support matter to you, focus on vendors like Clear Clouds, which are:
- Based in Canada
- Hosted on Canadian infrastructure
- Compliant with national regulations
That said, global platforms like RingCentral, Zoom Phone and 8×8 do offer localized services tailored to Canadian businesses.
Ask these 4 questions when evaluating options:
- Can they migrate your users without downtime?
- Do they offer flexible plans with no seat minimums?
- Is onboarding and support fully based in Canada?
- Are remote work tools included for hybrid teams?
Why Work with SE Telecom Instead of Going Direct
Many VoIP providers in Canada offer strong platforms — but buying direct can leave SMBs stuck with:
- Rigid pricing tiers and quotas
- Delayed response times
- No migration support
SE Telecom is different.
We’re a Canadian communications partner that helps SMBs:
- Choose the right VoIP or UCaaS platform
- Avoid vendor lock-in
- Migrate users without disruption
- Get 24/7 Canadian-based technical support
How SE Telecom Helps SMBs Move Forward
SE Telecom works with Canadian SMBs that want modern, flexible phone systems without being locked into 200-seat quotas or enterprise pricing.
We provide:
- Flat $19/user pricing
- No seat minimums
- White-glove onboarding and migration
- 24/7 Canadian-based support
- Optional contract buyouts or free months to ease your transition
Don’t Wait Until It’s Too Late
Avaya’s June 30 seat minimum deadline is approaching. If you’re considering Canadian VoIP providers, the best time to explore your options is now — before support is cut off or pricing spikes.
→ Request a meeting with one of our experts
See What Other Canadian Businesses Are Saying
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We regularly share VoIP tips, provider comparisons, and updates for SMBs navigating changes like Avaya’s new seat minimum.