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A man talking on a VoIP desk phone

What is VoIP? Here’s What You Need to Know

As more businesses turn to remote and hybrid work, their phone and communication systems present a significant obstacle. Landline business phones don’t come with much functionality. Legacy systems aren’t compatible with the need for a solution that works for employees

A woman using a VoIP app on her smartphone to make a business call

How Does VoIP Work for Business?

Even if you don’t know what it means, you’ve likely heard the term “VoIP” before. Businesses have used Voice over Internet Protocol (VoIP) for decades as their primary method of communication. We’ll discuss what VoIP means, how it works, and

People talking during a VoIP conference

Benefits of VoIP for Your Business

Did you know that global telecommunication spending exceeded $1,553 billion in 2020? Part of the reason for this staggering figure is the transition from analog to digital communication. At the center of this transition is the switch to VoIP.  But

Laptop with crumbled papers and help note

VoIP Troubleshooting

Did you know that currently, only 4% of the world lives out of reach of a cell tower? Telecommunications has never been more critical, making it inconvenient when something goes wrong.  If you rely on your VoIP system, a small

Phone a laptop with code open

How VoIP Works | HowStuffWorks

As the influence of the internet continues to spread, more people than ever before are beginning to rely on VoIP. Despite this, there still needs to be more clarity about how this telecommunication system works.  So how does VoIP work?

Close-up photo of an ethernet cable

How To Set Up VoIP (2023 Guide)

Businesses worldwide are switching to VoIP services — who doesn’t want more features for a lower monthly bill? However, many companies are hesitant to make the switch, worrying about setup time and difficulty, hardware costs, etc. Related: Mistakes to Avoid

Shadowy hacker figure on the internet

Hackers Exploit Mitel VoIP Zero-Day in Likely Ransomware Attack

Did you know that cybercrime annually generates an estimated $3.5 billion in losses for businesses and individuals? This statistic helps explain why people were so concerned over a recent ransomware attack made on Mitel VoIP.  Hackers used a zero-day vulnerability

A UCaaS platform open on a laptop

VoIP vs. UCaaS: The Differences Explained

Businesses worldwide are switching from legacy communication systems to more efficient channels, like VoIP and UCaaS. Companies have used VoIP — Voice over Internet Protocol — for years to help avoid long-distance costs, avoid high telecom fees, and get a

Improve VoIP Call Quality in 5 Easy Steps

If you aren’t already familiar, VoIP is a way to communicate without relying on standard telephone lines. It works through digital signals, which project the conversion of your voice into an internet signal so you can talk with others. VoIP

5 Critical Steps When Switching to VoIP – DON’T MESS UP!

No matter what size, every business needs a high-quality phone system to stay in touch with its customers, partners, and suppliers. Having an efficient phone system is essential for any business looking to grow and succeed. There are many different

Remote Office Phone Systems: What to Know

Even though COVID-19 threw the world into working remotely from home without much warning, the outcome wasn’t all negative. It had some quality mental and physical effects on the average employee. Remote office work means more flexibility, and more flexibility

PBX vs. VoIP: What to Know Before Buying

PBX vs. VoIP. Which phone system will reign victorious? This post will discuss both these systems, with a complete breakdown of PBX and VoIP communication systems. Including price, maintenance, benefits analysis, recommendations, and more. Let’s begin with the basics. What

What is SIP ALG? Should You Disable It? That Depends On…

How is your system set up? If your business is set up with a top-quality VoIP phone system, but recently you have been experiencing too many dropped calls, or maybe your phone keeps ringing even after you answer it. Perhaps

What Is VoIP QoS? (& How to Set it Up)

If you are experiencing call quality issues with your VoIP, there is a way to resolve those problems. Quality of Service (QoS) allows you to solve any headaches accompanying Voice over IP technology. By prioritizing your voice traffic, you can

What Is VoIP Number Porting? A Complete Guide

When your customers call your business, you don’t want them to get the wrong number. If you want to ensure business continuity, you should retain your phone number. Number porting is an important feature when you switch to a VoIP

What Is a Hosted Contact Center? [Solutions & Providers] 

When communicating with a business, customers expect only the best. If you cannot keep up with changing needs and demands, you could develop a poor reputation. A hosted contact center is a solution that can match your customers’ expectations. Here

20+ VoIP Features You Can’t Live Without

If you run a business, you already know about the ease and convenience of Voice over Internet Protocol (VoIP). This powerful business tool is less costly than a traditional phone system, but it is packed with features that help make

The Pros and Cons of VoIP: Should You Switch?

If you run a business, it’s nearly impossible that you haven’t heard of voice over internet protocol (VoIP) phone systems. You may have heard excellent reviews about it from other business owners, and then the next day, you hear the

What Is Hosted VoIP? Features & Benefits Explained

Are you thinking about giving your office phone system an update? If you are looking into Hosted VoIP systems, you are on the right track. Today, we will look at what it is, how it works, and how your business

What is Direct Inward Dialing (DID)?

When people dial into a company, they hope that they get someone live on the phone. But more importantly, they are hoping they get to the right person who can handle their question or issue. It can get frustrating to

VoIP vs Landlines: How To Find the Best Phone System

It’s near impossible to run a legitimate office without a proper phone system. With advanced technology today, choosing a phone system can seem overwhelming at first. If you’re not familiar with the various phone systems, you might choose the wrong

2021 Annual Christmas Toy Collection

Each year SE Telecom collects toys throughout the year in preparation for the holidays to help those in need. This year we donated the gifts and toys to those in need at the Newmarket Women’s Support Network which is a

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Shine through the Rain Toys Donation

With 2020 being a year to remember we tried not to forget kids at Christmas by donating toys to local non profit Shine Through The Rain. Dear James Stortz and the Team at SE Telecom. Your toys will be sent

Make and receive calls in Teams anywhere using your existing phone service

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SE Telecom Donates $6,000.00 to Scarborough Centre for Healthy Communities

James Stortz who is the President & CEO SE Telecom was raised in Scarborough and felt it appropriate to help SCHC assist the local residents. The SCHC is dedicated to meeting the diverse, holistic health needs of the communities of Scarborough by

SE Telecom Donates $10,000.00 to local racer Kendra Adams!

Note from Kendra Adams. SE Telecom was s primary sponsor for the 2019 Season, for the sixth straight year and they are our longest-running marketing partner, as my Secondary Sponsor.  James and Grant have been wonderful support for myself and the charities

Annual Holiday Party!

It’s amazing that kids who used to be babies still come 14 years later. Our holiday parties used to be downtown with late nights; however, over the years as our families have grown, we have changed the venue. We wouldn’t have it any other way.

SE Telecom Loves Helping Kids at Christmas

This year we purchased toys for the local Charity “Shine Through The Rain”   Shine Through The Rain does many things but all in the service of one goal. That goal is to help those who are affected by life-threatening illnesses.

White Label Phone System Video – Stop giving your clients away!

If you are not offering your clients a hosted phone system, then someone else is. You can have your own White Label phone system in a matter of days. Contact us now at 905-884-8324 or email admin@setelecom.ca to keep control

Holiday Donations

With Christmas upon us we felt it necessary to make some additional donations to Scarborough Community Center with of over 50 Gap sweaters for teens, a pile of kids schools supplies and of course makeup for teens to fill their

Blue Door Shelter Donations

Every year we do a toy drive for families in need and this year we chose a local community center called Blue Door Shelters located in Newmarket. We were able to collect a lot of toys and food. Merry Christmas and

Calls for Help

As we approach the end of 2018 we have been trying to help as many nonprofit charities as we can. Today we have delivered thousands of clothing & toys to Scarborough Community Center to help them keep as many people

SE Telecom provides over $7,000.00

SE Telecom provides over $7,000.00 in sponsorships & prizes for the 5th Annual Fore-The-Kids Golf Classic 5th Annual Fore-The-Kids Golf Classic The Durham Catholic Children’s Foundation is excited to be hosting our 5th Annual “Fore-the-Kids” Golf Classic on August 21,

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Clear Clouds Phone System Explainer Video

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Kids Help Phone Charity BBQ with Nascar’s Kendra Adams on August 18, 2017!

Join us on Friday, August 18 for lunch, ice cream, music, games and fun in the sun in support of our Annual KIDS HELP PHONE Charity BBQ alongside Nascar’s Kendra Adams, sponsored by SE Telecom and Avaya.  Help this worthy

Fore-The-Kids 4th Annual Golf Classic

Join SE Telecom for some fun in the sun and golf as we help sponsor the 4th annual #ForeTheKids Golf Classic in support of the Durham Catholic Children’s Foundation. Register early for a chance to win the Early Bird prize.To

SE Telecom Sponsors Local, Kendra Adams, To Help Attain Her Dream Job!

SE Telecom has sponsored Kendra Adams since she was 14 years old when she was in her second year racing a mini stock at Sunset Speedway. She finished off her 2013 season winning the Most Improved Driver of the year