News

In today’s fast-paced and unpredictable business environment, organizations face a growing number of threats, including natural disasters, cyberattacks, and global pandemics. To ensure resilience, businesses must prioritize disaster recovery and business continuity planning (BCP). A critical component of these strategies

In today’s fast-paced world, customer service is evolving faster than ever before. Traditional call centers are giving way to innovative, cloud-based contact centers, offering businesses unmatched scalability, efficiency, and flexibility. SE Telecom is leading this revolution, empowering businesses to harness

In the fast-evolving digital landscape, businesses are prioritizing seamless communication and collaboration to drive growth. Unified Communications as a Service (UCaaS) stands out as a transformative solution, empowering organizations to scale networks, enhance productivity, and foster meaningful connections. This article

In 2024, securing your business communications is no longer optional. From internal discussions to external transactions, every call, email, and message contains critical data that requires ironclad protection. Whether you’re dealing with customer information, HR records, or trade secrets, choosing

Introduction to Telecom Customer Service The telecommunications industry has undergone a rapid transformation in the past decade, solidifying its role as an integral part of everyday life. In a fiercely competitive landscape, telecom companies like SE Telecom face the challenge

As businesses expand, upgrading communication systems becomes crucial for continued growth. Enter VoIP (Voice over Internet Protocol)—a game-changer for companies looking for scalable, efficient, and cost-effective communication solutions. Traditional phone systems often fall short in meeting the dynamic needs of

The business world changed dramatically during the pandemic, with many organizations shifting to remote or hybrid work environments due to social distancing mandates. For small businesses, this rapid transition highlighted the significant advantages of Unified Communications as a Service (UCaaS).

Voice over Internet Protocol (VoIP) is transforming how businesses communicate by converting voice signals into digital data. At SE Telecom, we specialize in delivering tailored VoIP solutions that enhance business efficiency, offering a flexible, scalable, and cost-effective alternative to outdated

In the fast-paced hospitality industry, seamless communication is vital. At SE Telecom, we offer advanced VoIP solutions designed to elevate your customer experience and streamline operations. This guide explores how VoIP can transform hospitality businesses with its benefits and must-have

Nonprofits are dedicated to making an impact, often focusing more on their mission than on upgrading technology. SE Telecom’s VoIP solutions can help nonprofits save costs, improve collaboration, and ensure secure, reliable communication. Benefits of VoIP for Nonprofits Cost Savings

For contractors, clear communication is crucial to meeting project deadlines and increasing profits. SE Telecom’s VoIP phone solutions offer a modern communication system designed to improve service delivery, boost efficiency, and control costs. Key Benefits of VoIP for Contractors Flexibility

In the bustling world of business, the intrusion of unwanted calls can be a significant disruptor. For small businesses in the United States alone, this nuisance translates to a staggering loss of nearly 20 million hours and approximately $475 million

Introduction In today’s fast-paced business environment, the need for secure and efficient communication solutions is more critical than ever. Unified Communications (UC) technology has emerged as a revolutionary tool, enabling seamless integration of voice, video, messaging, and data sharing. However,

As businesses grow, the need for advanced communication tools becomes imperative. Traditional telephony systems often fall short in providing the necessary flexibility and features required by expanding enterprises. In contrast, VoIP (Voice over Internet Protocol) solutions offer a dynamic, feature-rich

Introduction In the ever-evolving landscape of communication technology, the integration of Voice over Internet Protocol (VoIP) with Artificial Intelligence (AI) is reshaping how businesses operate. SE Telecom is at the forefront of this revolution, leveraging AI to enhance VoIP services,

For over two decades, SE Telecom has been a reliable partner for Magna Polybrite, a division of Magna International, a global leader in automotive manufacturing. With 200 users, Magna Polybrite needed a robust and efficient communication system to support their

SE Telecom has been a game-changer for TRH Services, a company specializing in medical equipment servicing and sales. With over 20 users and a partnership spanning more than five years, SE Telecom’s VOIP solutions have significantly improved TRH Services’ communication

For over 23 years, SE Telecom has been the preferred telecom partner for Medigas, a leading provider of medical oxygen and commercial applications in Canada. With thousands of users across 500 locations, Medigas relies on SE Telecom for consistent and

SE Telecom has been a trusted partner for The Edge Benefits Inc., an insurance company, for over 17 years. With 150 users, The Edge Benefits needed a reliable and efficient communication system to manage their operations seamlessly. The Edge Benefits

CHRI Radio, a renowned station with 25 users, has been a client of SE Telecom for over 15 years. They required a telecommunication solution that could seamlessly adjust to varying operational demands, especially during major fundraising campaigns. SE Telecom’s cloud

Durham Catholic District School Board (DCDSB), managing telecommunication for 3,500 users, has relied on SE Telecom’s expertise for over 15 years. Amid the pandemic, the board needed a quick and seamless telephony solution for their staff working remotely. SE Telecom’s

Entro, a leading international design firm with over 70 users, partnered with SE Telecom to optimize its telephony solutions. Having embraced the ClearClouds platform for over four years, Entro has found it instrumental in scaling globally, delivering uninterrupted service across

Active Dynamics, a prominent car parts design, manufacturing, and supply company with over 200 employees, sought an enhanced telephony solution for its business operations. SE Telecom, a trusted telecommunications partner for over five years, facilitated the seamless transition of Active

Rubinoff Law is a well-established law firm based in the Toronto & Greater Toronto Area, specializing in residential and commercial real estate. The firm, comprising around 30 staff members, has been serving a diverse clientele including individuals, credit unions, private

Waterview Dental is a premier dental practice located in Toronto’s Harbour front area, known for transcending conventional dentistry by providing an enhanced dental care experience. With a focus on comfort and convenience, Waterview Dental offers features like early morning and

OCR Canada, established in 1981, has grown to become Canada’s leading reseller and service provider in the automated identification data capture (AIDC) solutions sector. With a reputation for innovation and quality, OCR serves industries across Canada, leveraging technology in barcoding,

Better Living Products is a leader in innovative home and bathroom solutions, having been a pioneer in the market since 1991. The company is renowned for its flagship product, The Dispenser, a wall-mounted organizer that eliminates the clutter of bottles

As more businesses turn to remote and hybrid work, their phone and communication systems present a significant obstacle. Landline business phones don’t come with much functionality. Legacy systems aren’t compatible with the need for a solution that works for employees

Even if you don’t know what it means, you’ve likely heard the term “VoIP” before. Businesses have used Voice over Internet Protocol (VoIP) for decades as their primary method of communication. We’ll discuss what VoIP means, how it works, and

Did you know that global telecommunication spending exceeded $1,553 billion in 2020? Part of the reason for this staggering figure is the transition from analog to digital communication. At the center of this transition is the switch to VoIP.  But

Did you know that currently, only 4% of the world lives out of reach of a cell tower? Telecommunications has never been more critical, making it inconvenient when something goes wrong.  If you rely on your VoIP system, a small

As the influence of the internet continues to spread, more people than ever before are beginning to rely on VoIP. Despite this, there still needs to be more clarity about how this telecommunication system works.  So how does VoIP work?

Businesses worldwide are switching to VoIP services — who doesn’t want more features for a lower monthly bill? However, many companies are hesitant to make the switch, worrying about setup time and difficulty, hardware costs, etc. Related: Mistakes to Avoid

Did you know that cybercrime annually generates an estimated $3.5 billion in losses for businesses and individuals? This statistic helps explain why people were so concerned over a recent ransomware attack made on Mitel VoIP.  Hackers used a zero-day vulnerability

Businesses worldwide are switching from legacy communication systems to more efficient channels, like VoIP and UCaaS. Companies have used VoIP — Voice over Internet Protocol — for years to help avoid long-distance costs, avoid high telecom fees, and get a

If you aren’t already familiar, VoIP is a way to communicate without relying on standard telephone lines. It works through digital signals, which project the conversion of your voice into an internet signal so you can talk with others. VoIP