What Is Remote Management and Monitoring?
RMM is the process of maintaining and monitoring critical IT infrastructure. Most commonly, RMM is used by managed service providers to manage IT systems, including laptops, desktops, servers, and software. It enables them to control IT operations remotely, without setting foot on the premises.
How Does RMM Work?
Deploying RMM requires organizations to have an agent — a lightweight software installed on their client’s servers, workstations, networking devices, hypervisors, laptops, and other devices connected to the network.
That agent lets technicians gain real-time insights into the IT environment’s health, enabling them to monitor and control remote devices. RMM agents can connect without firewalls or VPNs — when you install it onto a device, the RMM platform recognizes it from anywhere, which allows techs to control each device from anywhere at any time.
We offer the best RMM Solutions.
SE Telecom offers everything you need in one place.
At SE Telecom, our core mission is to provide our clients a reliable communications infrastructure solution that meets the rigorous functional demands of tomorrow’s markets while enhancing workforce productivity today – delivering enhanced profitability and growth unattainable with previous technologies.